Indivirtus offers innovative, value added customer-centric support and solutions. Some of the attributes of our Call Centre services are as follows:
- Equipped with State of the art technology & infrastructure
- Cost Effectiveness
- Exceptional customer service
Based out of Chandigarh, India, Indivirtus is a 24/7 call centre service provider and we work round the clock and all days of the year. As such we cover multiple time zones all across the globe. We stands out for its inventive customer care model, diligently blending contact centre technology to meet individual client requirements while handling a broad spectrum of outsourcing services that include in-bound, out-bound and tech support services.
Customer Service to all our clients is delivered through agents who are trained customer service specialists. Our Agents are thoroughly trained in the art of services all over the globe, both corporate as well as the end-users. Indivirtus has made ample provisions through tightly monitored quality verification systems to ensure quality management of high volume of calls both inbound and outbound.
Customer Service to all our clients is delivered through agents who are trained customer service specialists. Our Agents are thoroughly trained in the art of services all over the globe, both corporate as well as the end-users. Indivirtus has made ample provisions through tightly monitored quality verification systems to ensure quality management of high volume of calls both inbound and outbound.
We serve the following Industries:
- Healthcare/ Pharmaceutical Industry as Medical Information Centre
- as part of Pharmacovigilance activities
- Financial & Banking Services
- Telecommunications
- Holiday Industry
- Media
- Retail
- Print & Publishing
- Accounting
- HR